Privacy Policy

PCN Chain is committed to safeguarding the privacy and security of all users interacting with our blockchain ecosystem, including the PCN Chain, decentralized applications, node software, digital wallet services, and the official website pcnchain.com. This Privacy Policy outlines our practices for collecting, processing, storing, and protecting your personal and non-personal information. By engaging with our Services, you acknowledge that you have read, understood, and consented to the terms described herein.

This Policy applies to all participants in the PCN ecosystem, including individual users, developers, node operators, validators, and third-party service providers. It governs data collected through direct interactions, automated technologies, and third-party integrations. If you disagree with any provision, you must immediately cease using the Services.

ACCEPTANCE AND POLICY UPDATES

We reserve the right to amend this Policy to reflect changes in legal requirements, technological advancements, or operational practices. Material updates—such as modifications to data collection purposes, third-party sharing practices, or user rights—will be communicated via email, in-app notifications, or banners on the Site.

Your continued use of the Services after the “Last Updated” date constitutes acceptance of the revised Policy. We encourage you to periodically review this document to stay informed about how we protect your information.

Why do we process your data?

We collect information to deliver, secure, and enhance the Services, comply with legal obligations, and foster trust within the PCN community. The nature and scope of data collection depend on your level of engagement with the ecosystem. Below is a comprehensive overview of the categories of information we gather:


Information Provided Directly by You

  • Account Registration: To create a PCN wallet or node operator account, you must provide a valid email address, username, and password. Optionally, you may link social media profiles (e.g., GitHub, Twitter) to enhance your public profile.

  • Identity Verification (KYC/AML): To comply with global anti-money laundering (AML) and know-your-customer (KYC) regulations, we may request government-issued identification (e.g., passport, national ID), proof of residence (e.g., utility bills), biometric data (e.g., facial recognition scans), and tax identification numbers. This data is processed by third-party verification providers and retained for legal compliance.

  • Financial Transactions: When executing blockchain transactions, you generate on-chain data such as wallet addresses, transaction amounts, timestamps, gas fees, and smart contract interactions. This data is immutable and publicly accessible on the PCN blockchain.

  • User-Generated Content: Communications within community forums, developer chats, or customer support tickets; feedback submitted via surveys; and contributions to open-source projects hosted on PCN Chain.

  • Marketing Preferences: Your choices regarding promotional emails, ecosystem updates, and participation in governance votes or community events.

Information Collected Automatically

As you navigate the Services, we employ cookies, log files, and analytics tools to capture technical and behavioral data:

  • Device and Network Information: Includes IP address, device type (e.g., mobile, desktop), operating system (e.g., iOS, Android), browser type (e.g., Chrome, Firefox), hardware identifiers (e.g., device id), and mobile carrier details.

  • Usage Analytics: Tracks pages visited, features accessed (e.g., staking interfaces, governance portals), session duration, referral sources, and interactions with decentralized autonomous organizations (DAOs).

  • Node Operations: If you operate a PCN node, we collect performance metrics such as uptime, block validation speed, network latency, and hardware specifications to optimize consensus mechanisms.

  • Blockchain Data: All transactions, wallet balances, and smart contract executions are permanently recorded on the PCN blockchain. While wallet addresses are pseudonymous, they may be linked to your identity through KYC processes or off-chain data.

Information from Third Parties

We may receive data from external sources to enhance security, verify identities, or personalize your experience:

  • Social Media Platforms: If you connect social media accounts (e.g., LinkedIn for developer profiles), we collect publicly available information such as usernames, profile pictures, and follower counts, subject to platform permissions.

  • KYC/AML Providers: Third-party identity verification services (e.g., Jumio, Onfido) share validation results, risk scores, and redacted copies of submitted documents.

  • Ecosystem Partners: Developers, auditors, or other platforms integrated with PCN Chain may provide transaction histories, security incident reports, or user feedback to improve network integrity

Note: Users who are uncertain about what information is mandatory are welcome to contact us via support@pcnchain.com.

PURPOSES OF DATA PROCESSING

We process your information for specific, lawful purposes, as detailed below:

Service Delivery and Network Operations

The primary purpose of data collection is to enable seamless access to the Services. This includes:

  • Transaction Execution: Validating and recording blockchain transactions, facilitating cross-chain swaps, and ensuring consensus among node operators.

  • Wallet Management: Securing private keys, enabling multi-signature approvals, and providing transaction history summaries.

  • Node Performance: Monitoring node uptime, resource allocation, and participation in governance proposals to maintain network decentralization.

  • Customer Support: Resolving technical issues, recovering compromised accounts, and addressing user inquiries via ticketing systems or community forums.

Legal and Regulatory Compliance

As a blockchain platform operating globally, we adhere to jurisdictional requirements, including:

  • Anti-Money Laundering (AML): Screening transactions against sanctions lists (e.g., OFAC), reporting suspicious activities to financial authorities, and retaining KYC records for mandated periods.

  • Tax Reporting: Generating annual tax statements for users engaged in staking, mining, or token swaps, based on transactional data.

  • Law Enforcement Cooperation: Disclosing information in response to valid subpoenas, court orders, or regulatory investigations, provided such requests comply with applicable laws.

Security and Fraud Prevention

To protect the integrity of the PCN ecosystem, we employ advanced measures to detect and mitigate risks:

  • Threat Detection: Analyzing network traffic for Sybil attacks, 51% attacks, or abnormal transaction patterns using machine learning algorithms.

  • Identity Verification: Cross-referencing KYC data with blockchain activity to prevent impersonation, wash trading, or illicit fund movements.

  • Incident Response: Logging IP addresses and device fingerprints to investigate security breaches, phishing attempts, or unauthorized access to wallets.


Service Improvement and Innovation

We continuously refine the Services based on user feedback and technological trends:

  • Product Development: Utilizing usage analytics to prioritize feature updates, such as enhanced privacy protocols  or cross-chain interoperability solutions.

  • User Experience Personalization: Tailoring dashboard interfaces, notification settings, and dApp recommendations based on historical activity.

  • Community Governance: Facilitating decentralized decision-making by analyzing voting patterns on protocol upgrades, treasury allocations, or parameter adjustments.


Marketing and Community Engagement

With your consent, we may use your information to foster ecosystem growth:

  • Targeted Campaigns: Sending emails about token listings, partnership announcements, or hackathons to users with relevant interests (e.g., developers, validators).

  • Retargeting Ads: Displaying promotional content on third-party platforms (e.g., Twitter, CoinMarketCap) to users who visited specific pages (e.g., staking guides, API documentation).

  • Community Initiatives: Highlighting user contributions (e.g., open-source code, governance proposals) in newsletters, blog posts, or social media features.

DATA SHARING AND DISCLOSURE

We do not sell your personal information. However, data may be shared under the following circumstances:

Third-Party Service Providers

Trusted vendors assist us in delivering the Services, subject to strict confidentiality agreements:

  • Cloud Infrastructure Providers: Decentralized storage networks (e.g., IPFS, Filecoin) and centralized hosts (e.g., AWS, Google Cloud) store encrypted backups of off-chain data.

  • Analytics Platforms: Tools like Chainalysis, Nansen, or Dune Analytics aggregate blockchain data to generate network health reports and user activity dashboards.

Decentralized Network Participants

As a public blockchain, certain data is inherently accessible to all network participants:

  • Validators and Miners: Node operators validate transactions and maintain copies of the public ledger, which includes wallet addresses and transaction details.

  • dApp Developers: Third-party dApps built on PCN Chain may request access to your public wallet address or transaction history to enable functionalities (e.g., token swaps, NFT minting).

REGION-SPECIFIC DISCLOSURES

Here’s the revised table without the first section, organized with the remaining data:

  • Region Details California Residents (CCPA/CPRA): Right to know categories of personal information collected, sold, or disclosed. Right to non-discrimination for exercising privacy rights. Submit requests via [privacy@pcnchain.com].

  • EU/UK Residents (GDPR/UK GDPR): Right to lodge complaints with supervisory authorities (e.g., ICO, CNIL). Right to data portability and restriction of processing.

  • Brazil (LGPD): Right to anonymization, blocking, or deletion of unnecessary data. Detailed reporting of data processing activities upon request.

Legal and Regulatory Authorities

We may disclose information to comply with legal obligations or protect vital interests:

  • Government Requests: Responding to subpoenas, warrants, or other legally binding demands from law enforcement or regulatory agencies.

  • Fraud Investigations: Sharing data with auditors, cybersecurity firms, or financial institutions to investigate suspected fraud, money laundering, or market manipulation.

YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may exercise the following rights:

  • Access and Portability: Request a copy of your personal data in a structured, machine-readable format (e.g., JSON, CSV) via the account dashboard or by contacting [privacy@pcnchain.com].

  • Correction and Deletion: Update inaccuracies in your profile or request deletion of off-chain data (e.g., email address, social media links)

  • Opt-Out of Marketing: Unsubscribe from promotional emails via the “Unsubscribe” link in each message or adjust notification preferences in your account settings.

  • Withdraw Consent: Revoke permissions granted for KYC verification or third-party data sharing.


INTERNATIONAL DATA TRANSFERS

PCN operates globally, and your data may be transferred to or processed in countries outside your residence. We ensure compliance via:

  • EU/UK Transfers: Utilizing Standard Contractual Clauses (SCCs) and adhering to GDPR/UK GDPR requirements.

  • APAC Transfers: Complying with local laws such as Japan’s APPI and Singapore’s PDPA through binding corporate rules.

  • Data Localization: Offering regional node clusters to minimize cross-border data flows where legally mandated.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance functionality, analyze traffic, and deliver targeted ads:

  • Essential Cookies: Session cookies for login continuity and CSRF protection; cannot be disabled without impairing Services.

  • Analytical Cookies: Track feature adoption and user journeys via tools like Mixpanel and Hotjar; opt-out available.

  • Advertising Cookies: Facilitate retargeting campaigns on platforms like CoinGecko or Pulse; require explicit consent. Manage preferences via our Cookie Consent Manager or browser settings.


CHILDREN’S PRIVACY

The Services are not intended for users under 13. We do not knowingly collect data from minors. If you suspect a child has provided information, contact us immediately for deletion. If we the data we collect suggest that the user is someone with age less than 13, we will directly inform him/her or his legal parent that they are unable to access this platform

Contact information:

For inquiries, data requests or complaints. Reach Data Protection Officer of PCN Chain LLC via support@pcnchain.com